Science of High Reliability

Background

Sponsor Type
Private
Origin/Sponsor
American Association for Physician Leadership

Pre-Training

Content

Evidence Based
Yes
Content Areas
Error Reporting and Analysis
Culture of Safety
Red Rules
Error Types
Clinical Area
Medicine
Program Description/Program Objectives
This program will educate participants about systems thinking, analysis of serious safety events, techniques to prevent mistakes and waste, and how to enhance team performance.
Learning Objectives
  • Define reliability and describe how it can be measured and expressed
  • Using Reason's Swiss cheese effect, discuss how human error and latent system weaknesses combine to cause loss events in health care
  • Provide examples for each of the five behavior-shaping factors of reliable systems: structure, protocol, culture, process, and intuitive environment
  • Identify safety behaviors and describe the use of each behavior, for each of the three human error types in the Generic Error Modeling System
Organizational Needs Assessment
No
Cultural Readiness Assessment
No

Design and Delivery

Training Delivered By
Multidisciplinary
Mode of Delivery
Web-based Training
Self-directed Study
Target Audience
Health Care Executives and Administrators
Physicians

Implementation

Credit Hours
Yes
Certification
No
Per Person Cost

Post-Training