Journal Article

Violations of behavioral practices revealed in closed claims reviews.

Griffen FD, Stephens LS, Alexander JB, et al. Transactions of the .. Meeting of the American Surgical Association. 2008;126.

Disruptive behaviors are a growing concern in patient safety and system-level solutions remain a challenge. This study adds to those concerns by finding that failures in behavioral practice occurred in nearly 80% of examined closed cases with poor communication accounting for the majority of patient complications.