Journal Article
Commentary

The quality 'journey' at Ascension Health: how we've prevented at least 1,500 avoidable deaths a year—and aim to do even better.

Pryor D, Hendrich A, Henkel RJ, Beckmann JK, Tersigni AR. Health affairs (Project Hope). 2011;30:604-11.

This commentary reveals how one large health care system successfully reduced preventable deaths and suggests that adopting principles from high reliability organizations can improve safety.