Journal Article

Organizational conditions for engagement in quality and safety improvement: a longitudinal qualitative study of community pharmacies.

Phipps DL; Jones CEL; Parker D; Ashcroft DM.

In this qualitative study, researchers followed the progress of the improvement work taken on by 10 English community pharmacies that participated in improvement workshops over a 1-year period. Using a behavioral change framework, they were able to describe the pharmacies' progress in their activities as well as identify particular organizational factors facilitating improvement work.