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PSNet: Patient Safety Network
Journal Article
Commentary

John M. Eisenberg Patient Safety Awards. System innovation: Concord Hospital.

Uhlig PN, Brown J, Nason AK, et al. Jt Comm J Qual Improv. 2002;28(12):666-672.

The Concord Hospital has been recognized for its effective use of teamwork and communication, and the Concord Collaborative Care Model draws from successful efforts in the aviation industry, human factors science, and high-reliability organizations.