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PSNet: Patient Safety Network

Improving Patient Safety Culture Through Teamwork and Communication: TeamSTEPPS.

Health Research & Educational Trust; HRET; American Hospital Association; AHA.

This guide draws from the experience of organizations that have used TeamSTEPPS to illustrate how the program has contributed to patient safety and quality improvement efforts. Lessons learned include the value of engaging leadership, utilizing debriefing as a learning mechanism, and the need to avoid a one-size-fits-all approach to training.