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PSNet: Patient Safety Network
Journal Article

Design of a safety dashboard for patients.

Gibson B, Butler J, Schnock K, Bates D, et al. Design of a safety dashboard for patients. Patient Educ Couns. 2020;103(4):741-747. DOI: 10.1016/j.pec.2019.10.021

Patients and caregivers should be actively engaged in identifying and preventing patient safety events. This article describes the process of designing an app to engage patients and their caregivers in decision making that might impact safety.  The authors note important themes arising from this process, including appropriate messaging for patients, creating an app promotes actions (such as suggesting questions), and presenting information accessible for a lay audience.