Journal Article

Between demarcation and discretion: the medical-administrative boundary as a locus of safety in high-volume organisational routines.

Grant S, Guthrie B. Social science & medicine (1982). 2018;203:43-50.

Past studies have explored the impact of nurse and clinician workload on the quality of care. In this study, researchers examined how general practitioners and administrative staff across eight United Kingdom practices work together to fill prescription requests and manage test results.