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| 1. | Study: Process of care failures in breast cancer diagnosis. |
| | Weingart SN, Saadeh MG, Simchowitz B, et al. J Gen Intern Med. 2009;24:702-709. |
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| 2. |  Study: Information exchange among physicians caring for the same patient in the community. |
| | van Walraven C, Taljaard M, Bell CM, et al. CMAJ. 2008;179:1013-1018. |
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| 3. | Study: Medical error disclosure among pediatricians: choosing carefully what we might say to parents. |
| | Loren DJ, Klein EJ, Garbutt J, et al. Arch Pediatr Adolesc Med. 2008;162:922-927. |
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| 4. | Study: A randomized trial of electronic clinical reminders to improve medication laboratory monitoring. |
| | Matheny ME, Sequist TD, Seger AC, et al. J Am Med Inform Assoc. 2008;15:424-429. |
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| 5. | Study: What do medical records tell us about potentially harmful co-prescribing? |
| | Elston Lafata J, Simpkins J, Kaatz S, et al. Jt Comm J Qual Patient Saf. 2007;33:395-400. |
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| 6. | Study: Literacy and misunderstanding prescription drug labels. |
| | Davis TC, Wolf MS, Bass PF III, et al. Ann Intern Med. 2006;145:887-94. |
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| 7. | Study: Incidence and preventability of adverse drug events among older persons in the ambulatory setting. |
| | Gurwitz JH, Field TS, Harrold LR, et al. JAMA. 2003;289:1107-1116. |
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| 8. | Study: A preliminary taxonomy of medical errors in family practice. |
| | Dovey SM, Meyers DS, Phillips RL Jr., et al. Qual Saf Health Care. 2002;11:233-238. |
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| 9. | Study: One-stop diagnostic breast clinics: how often are breast cancers missed? |
| | Britton P, Duffy SW, Sinnatamby R, et al. Br J Cancer. 2009;100:1873-1878. |
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| 10. | Study: Analysing potential harm in Australian general practice: an incident-monitoring study. |
| | Bhasale AL, Miller GC, Reid SE, Britt HC. Med J Aust. 1998;169:73-76. |
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| 11. | Study: Engaging the patient as observer to promote hand hygiene compliance in ambulatory care. |
| | Bittle MJ, LaMarche S. Jt Comm J Qual Patient Saf. 2009;35:519-525, AP1-AP3. |
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| 12. | Study: Medication reconciliation in ambulatory care: attempts at improvement. |
| | Nassaralla CL, Naessens JM, Hunt VL, et al. Qual Saf Health Care. 2009;18:402-407. |
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| 13. | Study: An empirical model to estimate the potential impact of medication safety alerts on patient safety, health care utilization, and cost in ambulatory care. |
| | Weingart SN, Simchowitz B, Padolsky H, et al. Arch Intern Med. 2009;169;1465-1473. |
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| 14. | Study: Timely follow-up of abnormal diagnostic imaging test results in an outpatient setting: are electronic medical records achieving their potential? |
| | Singh H, Thomas EJ, Mani S, et al. Arch Intern Med. 2009;169:1578-1586. |
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| 15. | Study: Pediatric adverse drug events in the outpatient setting: an 11-year national analysis. |
| | Bourgeois FT, Mandl KD, Valim C, Shannon MW. Pediatrics. 2009;124:e744-e750. |
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| 16. | Study: Working conditions in primary care: physician reactions and care quality. |
| | Linzer M, Manwell LB, Williams ES, et al for the MEMO (Minimizing Error, Maximizing Outcome) Investigators. Ann Intern Med. 2009;151:28-36. |
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| 17. | Study: The role of advice in medication administration errors in the pediatric ambulatory setting. |
| | Lemer C, Bates DW, Yoon C, Keohane C, Fitzmaurice G, Kaushal R. J Patient Saf. 2009;5:168-175. |
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| 18. | Study: Experience with a trigger tool for identifying adverse drug events among older adults in ambulatory primary care. |
| | Singh R, McLean-Plunckett EA, Kee R, et al. Qual Saf Health Care. 2009;18:199-204. |
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| 19. | Study: Using consumer-based kiosk technology to improve and standardize medication reconciliation in a specialty care setting. |
| | Lesselroth B, Adams S, Felder R, et al. Jt Comm J Qual Patient Saf. 2009;35:264-271. |
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| 20. | Study: The You CAN campaign: teamwork training for patients and families in ambulatory oncology. |
| | Weingart SN, Simchowitz B, Kahlert Eng T, et al. Jt Comm J Qual Patient Saf. 2009;35:63-71. |
