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STUDY
Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
NEWSPAPER/MAGAZINE ARTICLE
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
COMMENTARY
Disclosing harmful medical errors to patients: tackling three tough cases.
Gallagher TH, Bell SK, Smith KM, Mello MM, McDonald TB. Chest. 2009;136:897-903.
NEWSPAPER/MAGAZINE ARTICLE
Program encourages reporting accidents waiting to happen: the Good Catch Awards.
McCook A. Anesthesiology News. Sept 2011;37:9. 
STUDY
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
COMMENTARY
A cycle of redemption in a medical error disclosure and apology program.
Carmack HJ. Qual Health Res. 2014;24:860-869.
BOOK/REPORT
Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.
Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.
STUDYclassic
The many faces of error disclosure: a common set of elements and a definition.
Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761.
STUDY
Suicide attempts and completions on medical-surgical and intensive care units.
Mills PD, Watts BV, Hemphill RR. J Hosp Med. 2014;9:182-185.
COMMENTARY
"Apologies" for pathologists: why, when, and how to say "sorry" after committing a medical error.

Dewar R, Parkash V, Forrow L, Truog R. Int J Surg Pathol. 2014;22:242-246.

SPECIAL OR THEME ISSUE
Disrespectful behaviors—part 1 and part 2.
ISMP Medication Safety Alert! Acute Care Edition. October 3, 2013;18:1-4. April 24, 2014;19:1-4.
STUDY
Talking with patients about other clinicians' errors.
Gallagher TH, Mello MM, Levinson W, et al. N Engl J Med. 2013;369:1752-1757.
NEWSPAPER/MAGAZINE ARTICLE
Mistakes were made.
Weber DO. Hosp Health Networks Daily. February 25, 2014.
COMMENTARY
Disclosing medical mistakes: a communication management plan for physicians.
Petronio S, Torke A, Bosslet G, Isenberg S, Wocial L, Helft PR. Perm J. 2013;17:73-79.
COMMENTARY
Improving patient safety through transparency.
Kachalia A. N Engl J Med. 2013;369:1677-1679.
NEWSPAPER/MAGAZINE ARTICLE
Survive your doctor.
Holt TE. Men's Health. November 3, 2006.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
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