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NEWSPAPER/MAGAZINE ARTICLE
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
COMMENTARY
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
NEWSPAPER/MAGAZINE ARTICLE
Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Wojcieszak D. Patient Safety Qual Healthc. May/June 2005;2:6, 8-9.
NEWSPAPER/MAGAZINE ARTICLE
No bad apples.
Thrall TH. Hosp Health Netw. 2008 December;82:42-4, 1.
STUDY
Managing disruptive behaviors in the health care setting: focus on obstetrics services.
Rosenstein AH. Am J Obstet Gynecol. 2011;204:187-192.
COMMENTARY
Difficult Encounters: A CMO and CNO Respond
Ring EJ, Hirsch JE. AHRQ WebM&M [serial online]. October 2009.
NEWSPAPER/MAGAZINE ARTICLE
When errors occur.
Wetzel TG. Hosp Health Netw. October 2010.
STUDYclassic
Disclosure-and-resolution programs that include generous compensation offers may prompt a complex patient response.
Murtagh L, Gallagher TH, Andrew P, Mello MM. Health Aff (Millwood). 2012;31:2681-2689.
COMMENTARY
Medicare nonpayment, hospital falls, and unintended consequences.
Inouye SK, Brown CJ, Tinetti ME. N Engl J Med. 2009;360:2390-2393. 
SPECIAL OR THEME ISSUE
Exploring Alternatives To Malpractice Litigation.
Health Aff (Millwood). 2014;33:6-66.
COMMENTARY
In Conversation with...Steven J. Spear, DBA, MS, MS
AHRQ WebM&M [serial online]. August 2009.
COMMENTARY
The Sorry Works! Coalition: making the case for full disclosure.
Wojcieszak D, Banja J, Houk C. Jt Comm J Qual Patient Saf. 2006;32:344-350.
BOOK/REPORT
Pulse Report 2009: Safety Culture: Staff Perspectives on American Health Care.
South Bend, IN: Press Ganey Associates, Inc: 2009.
REVIEW
Negligence, genuine error, and litigation.
Sohn DH. Int J Gen Med. 2013;6:49-56.
NEWSPAPER/MAGAZINE ARTICLE
Disruptive physicians.
Sandrick K. Trustee. November 2009.
STUDY
A novel approach to increase residents' involvement in reporting adverse events.
Scott DR, Weimer M, English C, et al. Acad Med. 2011;86:742-746.
COMMENTARY
Restoring trust in VA health care.
Kizer KW, Jha AK. N Engl J Med. 2014;371:295-297.
NEWSPAPER/MAGAZINE ARTICLE
Hospitals tally their avoidable mistakes.
Rein L. Washington Post. July 21, 2009:E1.
NEWSPAPER/MAGAZINE ARTICLE
Patient safety front and center.
Terry K. Hosp Health Netw. July 2011;85:38-40, 42.
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