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STUDY
Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
NEWSPAPER/MAGAZINE ARTICLE
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
COMMENTARY
Disclosing harmful medical errors to patients: tackling three tough cases.
Gallagher TH, Bell SK, Smith KM, Mello MM, McDonald TB. Chest. 2009;136:897-903.
NEWSPAPER/MAGAZINE ARTICLE
Program encourages reporting accidents waiting to happen: the Good Catch Awards.
McCook A. Anesthesiology News. Sept 2011;37:9. 
STUDYclassic
The many faces of error disclosure: a common set of elements and a definition.
Fein SP, Hilborne LH, Spiritus EM, et al. J Gen Intern Med. 2007;22:755-761.
STUDY
Explaining ethnic disparities in patient safety: a qualitative analysis.
Suurmond J, Uiters E, De Bruijne MC, Stronks K, Essink-Bot ML. Am J Public Health. 2010;100 (suppl 1):S113-117.
STUDY
Suicide attempts and completions on medical-surgical and intensive care units.
Mills PD, Watts BV, Hemphill RR. J Hosp Med. 2014;9:182-185.
COMMENTARY
"Apologies" for pathologists: why, when, and how to say "sorry" after committing a medical error.
Dewar R, Parkash V, Forrow L, Truog R. Int J Surg Pathol. 2013 May 10; [Epub ahead of print].
COMMENTARY
Improving patient safety through transparency.
Kachalia A. N Engl J Med. 2013;369:1677-1679.
STUDY
Talking with patients about other clinicians' errors.
Gallagher TH, Mello MM, Levinson W, et al. N Engl J Med. 2013;369:1752-1757.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
NEWSPAPER/MAGAZINE ARTICLE
Mistakes were made.
Weber DO. Hosp Health Networks Daily. February 25, 2014.
COMMENTARY
Disclosing medical mistakes: a communication management plan for physicians.
Petronio S, Torke A, Bosslet G, Isenberg S, Wocial L, Helft PR. Perm J. 2013;17:73-79.
COMMENTARY
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
COMMENTARY
Anatomy of an incident disclosure: the importance of dialogue.
Iedema R, Allen S. Jt Comm J Qual Patient Saf. 2012;38:435-442.
COMMENTARYclassic
Shaping systems for better behavioral choices: lessons learned from a fatal medication error.
Smetzer J, Baker C, Byrne FD, Cohen MR. Jt Comm J Qual Patient Saf. 2010;36:152-163, 1AP-2AP.
NEWSPAPER/MAGAZINE ARTICLE
'Alarm fatigue’ a factor in 2nd death.
Kowalczyk L. Boston Globe. September 21, 2011.
TOOLKIT
Patient Notification Toolkit.
Atlanta, GA: Centers for Disease Control and Prevention; June 6, 2013.
COMMENTARY
Do Not Disturb!
Duffy FD, Cassel CK. AHRQ WebM&M [serial online]. October 2007.
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