AHRQ Patient Safety Network

The Collection > Psychological and Social Complications

PATIENT SAFETY PRIMERS
Disruptive and Unprofessional Behavior

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Psychological and Social Complications

•Privacy Violations (11)

Origin/Sponsor

•Asia (5)

•Australia and New Zealand (12)

Resource Types

•Journal Article (235)

•Legislation/Regulation (3)

•Meeting/Conference (3)

•Newspaper/Magazine Article (34)

•Special or Theme Issue (2)

•Tools/Toolkit (2)

•Web Resource (4)

Error Types

•Epidemiology of Errors and Adverse Events (39)

•Active Errors (47)

•Latent Errors (15)

•Near Miss (3)

Approach to Improving Safety

•Quality Improvement Strategies (38)

•Legal and Policy Approaches (46)

•Error Reporting and Analysis (102)

•Communication Improvement (125)

•Human Factors Engineering (14)

•Teamwork (45)

•Specialization of Care (9)

•Logistical Approaches (20)

•Culture of Safety (44)

•Technologic Approaches (12)

•Education and Training (75)

Clinical Areas

•Allied Health Services (4)

•Medicine (170)

•Nursing (34)

Target Audience

•Health Care Providers (197)

•Health Care Executives and Administrators (208)

•Non-Health Care Professionals (190)

•Patients (36)

Setting of Care

•Hospitals (159)

•Psychiatric Facilities (1)

•Residential Facilities (3)

•Ambulatory Care (20)

•Patient Transport (1)

1 - 20 of 302

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STUDY

Ambulance personnel perceptions of near misses and adverse events in pediatric patients.

Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.

NEWSPAPER/MAGAZINE ARTICLE

Too many abandon the "second victims" of medical errors.

ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.

NEWSPAPER/MAGAZINE ARTICLE

Program encourages reporting accidents waiting to happen: the Good Catch Awards.

McCook A. Anesthesiology News. Sept 2011;37:9.

STUDY

Peer support: healthcare professionals supporting each other after adverse medical events.

van Pelt F. Qual Saf Health Care. 2008;17:249-252.

MISSOURI MEETING/CONFERENCE

The Second Victim Experience: Train-the-Trainer Workshop.

Center for Patient Safety. June 11, 2013; University of Missouri Health System Health System, Columbia, MO.

STUDY

Health care workers as second victims of medical errors.

Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.

BOOK/REPORT

Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.

Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.

COMMENTARY

How Do Providers Recover from Errors?

West CP. AHRQ WebM&M [serial online]. January 2008.

COMMENTARY

Disclosing harmful pathology errors to patients.

Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.

NEWSPAPER/MAGAZINE ARTICLE

No bad apples.

Thrall TH. Hosp Health Netw. December 2008.

STUDY

Patients' concerns about medical errors during hospitalization.

Burroughs TE, Waterman AD, Gallagher TH, et al. Jt Comm J Qual Patient Saf. 2007;33:5-14.

COMMENTARY

Disruptive clinician behavior: a persistent threat to patient safety.

Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.

NEWSPAPER/MAGAZINE ARTICLE

Disruptive behavior affects hospital financial health.

Crane M. Medscape Medical News. December 11, 2010.

BOOK/REPORT classic

When Things Go Wrong: Responding to Adverse Events.

A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.

STUDY

Explaining ethnic disparities in patient safety: a qualitative analysis.

Suurmond J, Uiters E, De Bruijne MC, Stronks K, Essink-Bot ML. Am J Public Health. 2010;100 (suppl 1):S113-117.

STUDY

Professionalism: a necessary ingredient in a culture of safety.

DuPree E, Anderson R, McEvoy MD, Brodman M. Jt Comm J Qual Patient Saf. 2011;37:447-455.

COMMENTARY

Danger in Disruption

Fontaine DK. AHRQ WebM&M [serial online]. October 2009.

COMMENTARY

In Conversation with…Gerald B. Hickson, MD.

AHRQ WebM&M [serial online]. December 2009.

COMMENTARY

What happens when things go wrong?

Brandom BW, Callahan P, Micalizzi DA. Paediatr Anaesth. 2011;21:730-736.

STUDY

Framing family conversation after early diagnosis of iatrogenic injury and incidental findings.

Barrios L, Tsuda S, Derevianko A, et al. Surg Endosc. 2009;23:2535-2542.

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