U.S. Department of Health & Human Services
Psychological and Social Complications
PATIENT SAFETY PRIMERS
Disruptive and Unprofessional Behavior
Psychological and Social Complications
Privacy Violations (11)
Australia and New Zealand (14)
North America (256)
Journal Article (264)
Newspaper/Magazine Article (41)
Special or Theme Issue (3)
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Epidemiology of Errors and Adverse Events (43)
Active Errors (58)
Latent Errors (39)
Near Miss (3)
Approach to Improving Safety
Quality Improvement Strategies (40)
Legal and Policy Approaches (51)
Error Reporting and Analysis (122)
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Human Factors Engineering (15)
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Non-Health Care Professionals (218)
Setting of Care
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Ambulatory Care (24)
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Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
Program encourages reporting accidents waiting to happen: the Good Catch Awards.
McCook A. Anesthesiology News. Sept 2011;37:9.
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
A cycle of redemption in a medical error disclosure and apology program.
Carmack HJ. Qual Health Res. 2014;24:860-869.
Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.
Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.
Peer support: healthcare professionals supporting each other after adverse medical events.
van Pelt F. Qual Saf Health Care. 2008;17:249-252.
Suicide attempts and completions on medical-surgical and intensive care units.
Mills PD, Watts BV, Hemphill RR. J Hosp Med. 2014;9:182-185.
SPECIAL OR THEME ISSUE
Disrespectful behaviors—part 1 and part 2.
ISMP Medication Safety Alert! Acute Care Edition. October 3, 2013;18:1-4. April 24, 2014;19:1-4.
Explaining ethnic disparities in patient safety: a qualitative analysis.
Suurmond J, Uiters E, De Bruijne MC, Stronks K, Essink-Bot ML. Am J Public Health. 2010;100 (suppl 1):S113-117.
How Do Providers Recover from Errors?
West CP. AHRQ WebM&M [serial online]. January 2008.
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
Patients' concerns about medical errors during hospitalization.
Burroughs TE, Waterman AD, Gallagher TH, et al. Jt Comm J Qual Patient Saf. 2007;33:5-14.
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
Disclosing adverse events to patients: international norms and trends.
Wu AW, McCay L, Levinson W, et al. J Patient Saf. 2014 Apr 8; [Epub ahead of print].
No bad apples.
Thrall TH. Hosp Health Netw. 2008 December;82:42-4, 1.
Managing disruptive behaviors in the health care setting: focus on obstetrics services.
Rosenstein AH. Am J Obstet Gynecol. 2011;204:187-192.
Difficult Encounters: A CMO and CNO Respond
Ring EJ, Hirsch JE. AHRQ WebM&M [serial online]. October 2009.
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