U.S. Department of Health & Human Services
Psychological and Social Complications
PATIENT SAFETY PRIMERS
Disruptive and Unprofessional Behavior
2014 ANNUAL PERSPECTIVES
Psychological and Social Complications
Privacy Violations (12)
Australia and New Zealand (22)
North America (305)
Journal Article (331)
Newspaper/Magazine Article (47)
Special or Theme Issue (4)
Web Resource (5)
Epidemiology of Errors and Adverse Events (89)
Active Errors (74)
Latent Errors (60)
Near Miss (5)
Approach to Improving Safety
Quality Improvement Strategies (42)
Legal and Policy Approaches (55)
Error Reporting and Analysis (159)
Communication Improvement (153)
Human Factors Engineering (22)
Specialization of Care (11)
Logistical Approaches (20)
Culture of Safety (65)
Technologic Approaches (14)
Education and Training (99)
Allied Health Services (4)
Health Care Providers (254)
Health Care Executives and Administrators (300)
Non-Health Care Professionals (254)
Setting of Care
Psychiatric Facilities (4)
Residential Facilities (3)
Ambulatory Care (28)
Patient Transport (2)
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Ambulance personnel perceptions of near misses and adverse events in pediatric patients.
Cushman JT, Fairbanks RJ, O'Gara KG, et al. Prehosp Emerg Care. 2010;14:477-484.
Too many abandon the "second victims" of medical errors.
ISMP Medication Safety Alert! Acute Care Edition. July 14, 2011;16:1-3.
Program encourages reporting accidents waiting to happen: the Good Catch Awards.
McCook A. Anesthesiology News. Sept 2011;37:9.
Health care workers as second victims of medical errors.
Edrees HH, Paine LA, Feroli ER, Wu AW. Pol Arch Med Wewn. 2011;121:101-108.
SPECIAL OR THEME ISSUE
Disrespectful behaviors—part 1 and part 2.
ISMP Medication Safety Alert! Acute Care Edition. October 3, 2013;18:1-4. April 24, 2014;19:1-4.
Peer support: healthcare professionals supporting each other after adverse medical events.
van Pelt F. Qual Saf Health Care. 2008;17:249-252.
Suicide attempts and completions on medical-surgical and intensive care units.
Mills PD, Watts BV, Hemphill RR. J Hosp Med. 2014;9:182-185.
A cycle of redemption in a medical error disclosure and apology program.
Carmack HJ. Qual Health Res. 2014;24:860-869.
Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians.
Carr S. Chestnut Hill, MA: Medically Induced Trauma Support Services; 2009.
Explaining ethnic disparities in patient safety: a qualitative analysis.
Suurmond J, Uiters E, De Bruijne MC, Stronks K, Essink-Bot ML. Am J Public Health. 2010;100 (suppl 1):S113-117.
Organizational and social-psychological conditions in healthcare and their importance for patient and staff safety. A critical incident study among doctors and nurses.
Eklöf M, Törner M, Pousette A. Safety Sci. 2014;70:211-221.
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
Disruptive clinician behavior: a persistent threat to patient safety.
Porto G, Lauve R. Patient Safety Qual Healthc. July/August 2006;3:16-24.
Disruptive behavior affects hospital financial health.
Crane M. Medscape Medical News. December 11, 2010.
How Do Providers Recover from Errors?
West CP. AHRQ WebM&M [serial online]. January 2008.
No bad apples.
Thrall TH. Hosp Health Netw. 2008 December;82:42-4, 1.
Patients' concerns about medical errors during hospitalization.
Burroughs TE, Waterman AD, Gallagher TH, et al. Jt Comm J Qual Patient Saf. 2007;33:5-14.
Disclosing harmful pathology errors to patients.
Dintzis SM, Gallagher TH. Am J Clin Pathol. 2009;131:463-465.
Disclosing adverse events to patients: international norms and trends.
Wu AW, McCay L, Levinson W, et al. J Patient Saf. 2014 Apr 8; [Epub ahead of print].
Disclosing medical errors to patients: effects of nonverbal involvement.
Hannawa AF. Patient Educ Couns. 2014;94:310-313.
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