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BOOK/REPORT
Disclosure of unanticipated events: creating an effective patient communication policy (part 2 of 3).
Chicago, IL: American Society of Healthcare Risk Management; 2003.
COMMENTARY
A mediation skills model to manage disclosure of errors and adverse events to patients.
Liebman CB, Hyman CS. Health Aff (Millwood). July/Aug 2004;23:22-32.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
BOOK/REPORT
Risk Management Pearls on Disclosure of Adverse Events.
Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.
REVIEW
Disclosing harmful medical errors to patients.
Gallagher TH, Studdert D, Levinson W. N Engl J Med. 2007;356:2713-2719.
ORGANIZATIONAL POLICY/GUIDELINES
ACOG Committee Opinion #520: disclosure and discussion of adverse events.
ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.
BOOK/REPORT
Sorry Works! 2.0: Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims.
Wojcieszak D, Saxton JW, Finkelstein MM. Bloomington, IN: AuthorHouse; 2010. ISBN: 9781438969732.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
STUDY
Responding to patient safety incidents: the "seven pillars."
McDonald TB, Helmchen LA, Smith KM, et al. Qual Saf Health Care. 2010;19:e11.
STUDYclassic
Disclosure of hospital adverse events and its association with patients' ratings of the quality of care.
López L, Weissman JS, Schneider EC, Weingart SN, Cohen AP, Epstein AM. Arch Intern Med. 2009;169:1888-1894.
STUDY
Disclosing harmful mammography errors to patients.
Gallagher TH, Cook AJ, Brenner RJ, et al. Radiology. 2009;253:443-452.
COMMENTARY
Dealing honestly with an honest mistake.
Liang NL, Herring ME, Bush RL. J Vasc Surg. 2010;51:494-495.
COMMENTARY
Apologies and medical error.
Robbennolt JK. Clin Orthop Relat Res. 2009;467:376-382.
BOOK/REPORT
Practicing Medicine in Difficult Times: Protecting Physicians from Malpractice Litigation.
Thomas MO, Quinn CJ, Donohue GM. Sudbury, MA: Jones Bartlett; 2009. ISBN: 100763748560.
COMMENTARY
Managing the adverse event occurring during elective, ambulatory pediatric surgery.
Skarsgard ED. Semin Pediatr Surg. 2009;18:122-124.
SPECIAL OR THEME ISSUE
Disclosure of Unanticipated Outcomes.
ECRI Institute. Healthcare Risk Control. 2008;(suppl A):1-21.
STUDY
Patient race/ethnicity, age, gender and education are not related to preference for or response to disclosure.
Hobgood C, Tamayo-Sarver JH, Weiner B. Qual Saf Health Care. 2008;17:65-70.
NEWSPAPER/MAGAZINE ARTICLE
Benefits and risks of including patients on RCA teams.
ISMP Medication Safety Alert! Acute Care Edition. June 5, 2008;13:1-3.
COMMENTARY
Confronting medical errors in oncology and disclosing them to cancer patients.
Surbone A, Rowe M, Gallagher TH. J Clin Oncol. 2007;25:1463-1467.
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