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BOOK/REPORT
Risk Management Pearls on Disclosure of Adverse Events.
Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.
COMMENTARY
A mediation skills model to manage disclosure of errors and adverse events to patients.
Liebman CB, Hyman CS. Health Aff (Millwood). July/Aug 2004;23:22-32.
ORGANIZATIONAL POLICY/GUIDELINES
ACOG Committee Opinion #520: disclosure and discussion of adverse events.
ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.
REVIEW
Disclosing harmful medical errors to patients.
Gallagher TH, Studdert D, Levinson W. N Engl J Med. 2007;356:2713-2719.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
BOOK/REPORT
Disclosure of unanticipated events: creating an effective patient communication policy (part 2 of 3).
Chicago, IL: American Society of Healthcare Risk Management; 2003.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
BOOK/REPORT
Sorry Works! 2.0: Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims.
Wojcieszak D, Saxton JW, Finkelstein MM. Bloomington, IN: AuthorHouse; 2010. ISBN: 9781438969732.
COMMENTARYclassic
Disclosure of medical injury to patients: an improbable risk management strategy.
Studdert DM, Mello MM, Gawande AA, Brennan TA, Wang YC. Health Aff (Millwood). 2007;26:215-226.
COMMENTARY
Dealing honestly with an honest mistake.
Liang NL, Herring ME, Bush RL. J Vasc Surg. 2010;51:494-495.
NEWSPAPER/MAGAZINE ARTICLE
Massachusetts hospitals launch patient apology program.
Gallegos A. American Medical News. May 21, 2012.
NEWSPAPER/MAGAZINE ARTICLE
Benefits and risks of including patients on RCA teams.
ISMP Medication Safety Alert! Acute Care Edition. June 5, 2008;13:1-3.
REVIEWclassic
Does full disclosure of medical errors affect malpractice liability? The jury is still out.
Kachalia A, Shojania KG, Hofer TP, Piotrowski M, Saint S. Jt Comm J Qual Saf. 2003;29:503-511.
STUDY
Disclosing harmful mammography errors to patients.
Gallagher TH, Cook AJ, Brenner RJ, et al. Radiology. 2009;253:443-452.
COMMENTARY
Apologies and medical error.
Robbennolt JK. Clin Orthop Relat Res. 2009;467:376-382.
AWARD RECIPIENT
John M. Eisenberg Patient Safety Awards. The LVHHN patient safety video: patients as partners in safe care delivery.
Anthony R, Miranda F, Mawji Z, Cerimele R, Davis R, Lawrence S. Jt Comm J Qual Saf. 2003;29:640-645.
NEWSPAPER/MAGAZINE ARTICLE
Communication breakdown.
Thomas KM. The Boston Globe. September 5, 2005;Health/Science section:C1.
REVIEW
Should we disclose harmful medical errors to patients? If so, how?  
Gallagher TH, Lucas MH. J Clin Outcomes Manage. 2005;12:253-259.
STUDYclassic
Disclosure of hospital adverse events and its association with patients' ratings of the quality of care.
López L, Weissman JS, Schneider EC, Weingart SN, Cohen AP, Epstein AM. Arch Intern Med. 2009;169:1888-1894.
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