AHRQ Patient Safety Network

The Collection > Risk Managers

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Safety Target

•Device-related Complications (35)

•Diagnostic Errors (52)

•Identification Errors (30)

•Discontinuities, Gaps, and Hand-Off Problems (66)

•Fatigue and Sleep Deprivation (30)

•Medication Safety (202)

•Medical Complications (45)

•Nonsurgical Procedural Complications (27)

•Surgical Complications (94)

•Transfusion Complications (5)

•Psychological and Social Complications (24)

Origin/Sponsor

•Asia (6)

•Australia and New Zealand (8)

Resource Types

•Clinical Guideline (1)

•Journal Article (518)

•Legislation/Regulation (8)

•Meeting/Conference (2)

•Newsletter/Journal (2)

•Newspaper/Magazine Article (63)

•Press Release/Announcement (14)

•Special or Theme Issue (6)

•Tools/Toolkit (5)

•Web Resource (7)

•Grant (1)

Error Types

•Epidemiology of Errors and Adverse Events (207)

•Active Errors (123)

•Latent Errors (34)

•Near Miss (18)

Approach to Improving Safety

•Quality Improvement Strategies (134)

•Legal and Policy Approaches (93)

•Error Reporting and Analysis (285)

•Communication Improvement (140)

•Human Factors Engineering (94)

•Teamwork (35)

•Specialization of Care (27)

•Logistical Approaches (57)

•Culture of Safety (45)

•Technologic Approaches (95)

•Education and Training (75)

Clinical Areas

•Allied Health Services (1)

Target Audience
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Risk Managers

Setting of Care

•Hospitals (339)

•Psychiatric Facilities (2)

•Residential Facilities (11)

•Ambulatory Care (43)

•Outpatient Surgery (9)

•Patient Transport (8)

1 - 20 of 652

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BOOK/REPORT

Risk Management Pearls on Disclosure of Adverse Events.

Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.

ORGANIZATIONAL POLICY/GUIDELINES

ACOG Committee Opinion #520: disclosure and discussion of adverse events.

ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.

REVIEW

Disclosing harmful medical errors to patients.

Gallagher TH, Studdert D, Levinson W. N Engl J Med. 2007;356:2713-2719.

COMMENTARY

A mediation skills model to manage disclosure of errors and adverse events to patients.

Liebman CB, Hyman CS. Health Aff (Millwood). July/Aug 2004;23:22-32.

BOOK/REPORT classic

When Things Go Wrong: Responding to Adverse Events.

A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.

STUDY

How does routine disclosure of medical error affect patients' propensity to sue and their assessment of provider quality?: Evidence from survey data.

Helmchen LA, Richards MR, McDonald TB. Med Care. 2010;48:955-961.

BOOK/REPORT

Disclosure of unanticipated events: creating an effective patient communication policy (part 2 of 3).

Chicago, IL: American Society of Healthcare Risk Management; 2003.

REVIEW

Narrative review: do state laws make it easier to say "I'm sorry?"

McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.

BOOK/REPORT

Sorry Works! 2.0: Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims.

Wojcieszak D, Saxton JW, Finkelstein MM. Bloomington, IN: AuthorHouse; 2010. ISBN: 9781438969732.

ORGANIZATIONAL POLICY/GUIDELINES

Disclosure of medical errors involving gametes and embryos.

Ethics Committee of the American Society for Reproductive Medicine. Fertil Steril. 2011;96:1312-1314.

REVIEW

Does full disclosure of medical errors affect malpractice liability? The jury is still out.

Kachalia A, Shojania KG, Hofer TP, Piotrowski M, Saint S. Jt Comm J Qual Saf. 2003;29:503-511.

COMMENTARY

In Conversation with…Thomas H. Gallagher, MD

AHRQ WebM&M [serial online]. January 2009.

COMMENTARY

Dealing honestly with an honest mistake.

Liang NL, Herring ME, Bush RL. J Vasc Surg. 2010;51:494-495.

NEWSPAPER/MAGAZINE ARTICLE

Massachusetts hospitals launch patient apology program.

Gallegos A. American Medical News. May 21, 2012.

COMMENTARY classic

Disclosure of medical injury to patients: an improbable risk management strategy.

Studdert DM, Mello MM, Gawande AA, Brennan TA, Wang YC. Health Aff (Millwood). 2007;26:215-226.

COMMENTARY

Apology for errors: whose responsibility?

Leape LL. Front Health Serv Manage. 2012;28:3-12.

NEWSPAPER/MAGAZINE ARTICLE

Benefits and risks of including patients on RCA teams.

ISMP Medication Safety Alert! Acute Care Edition. June 5, 2008;13:1-3.

STUDY

Disclosure of hospital adverse events and its association with patients' ratings of the quality of care.

López L, Weissman JS, Schneider EC, Weingart SN, Cohen AP, Epstein AM. Arch Intern Med. 2009;169:1888-1894.

COMMENTARY

Successful remediation of patient safety incidents: a tale of two medication errors.

Helmchen LA, Richards MR, McDonald TB. Health Care Manage Rev. 2011;36:1-10.

STUDY

Parents' perceptions of pediatric day surgery risks: unforeseeable complications, or avoidable mistakes?

Sobo EJ. Soc Sci Med. 2005;60:2341-2350.

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