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BOOK/REPORT
Risk Management Pearls on Disclosure of Adverse Events.
Amori G. Chicago, IL: American Society for Healthcare Risk Management; 2006.
COMMENTARY
A mediation skills model to manage disclosure of errors and adverse events to patients.
Liebman CB, Hyman CS. Health Aff (Millwood). July/Aug 2004;23:22-32.
ORGANIZATIONAL POLICY/GUIDELINES
ACOG Committee Opinion #520: disclosure and discussion of adverse events.
ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2012;119:686-689.
REVIEW
Disclosing harmful medical errors to patients.
Gallagher TH, Studdert D, Levinson W. N Engl J Med. 2007;356:2713-2719.
BOOK/REPORTclassic
When Things Go Wrong: Responding to Adverse Events.
A Consensus Statement of the Harvard Hospitals. Burlington: Massachusetts Coalition for the Prevention of Medical Errors; 2006.
BOOK/REPORT
Disclosure of unanticipated events: creating an effective patient communication policy (part 2 of 3).
Chicago, IL: American Society of Healthcare Risk Management; 2003.
REVIEW
Narrative review: do state laws make it easier to say "I'm sorry?"
McDonnell WM, Guenther E. Ann Intern Med. 2008;149:811-815.
BOOK/REPORT
Sorry Works! 2.0: Disclosure, Apology, and Relationships Prevent Medical Malpractice Claims.
Wojcieszak D, Saxton JW, Finkelstein MM. Bloomington, IN: AuthorHouse; 2010. ISBN: 9781438969732.
SPECIAL OR THEME ISSUE
Special Focus: Patient Safety.
Case Manager. May/June 2005;16:57-82.
NEWSPAPER/MAGAZINE ARTICLE
Fixing America's hospitals.
Newsweek. October 16, 2006:44-68, 72.
COMMENTARY
Dealing honestly with an honest mistake.
Liang NL, Herring ME, Bush RL. J Vasc Surg. 2010;51:494-495.
NEWSPAPER/MAGAZINE ARTICLE
Massachusetts hospitals launch patient apology program.
Gallegos A. American Medical News. May 21, 2012.
COMMENTARYclassic
Disclosure of medical injury to patients: an improbable risk management strategy.
Studdert DM, Mello MM, Gawande AA, Brennan TA, Wang YC. Health Aff (Millwood). 2007;26:215-226.
COMMENTARYclassic
Guilty, afraid, and alone — struggling with medical error.
Delbanco T, Bell SK. N Engl J Med. 2007;357:1682-1683.
NEWSPAPER/MAGAZINE ARTICLE
Benefits and risks of including patients on RCA teams.
ISMP Medication Safety Alert! Acute Care Edition. June 5, 2008;13:1-3.
AWARD RECIPIENT
John M. Eisenberg Patient Safety Awards. The LVHHN patient safety video: patients as partners in safe care delivery.
Anthony R, Miranda F, Mawji Z, Cerimele R, Davis R, Lawrence S. Jt Comm J Qual Saf. 2003;29:640-645.
STUDYclassic
Patients' and physicians' attitudes regarding the disclosure of medical errors.
Gallagher TH, Waterman AD, Ebers AG, Fraser VJ, Levinson W. JAMA. 2003;289:1001-1007.
NEWSPAPER/MAGAZINE ARTICLE
Communication breakdown.
Thomas KM. The Boston Globe. September 5, 2005;Health/Science section:C1.
REVIEW
Should we disclose harmful medical errors to patients? If so, how?  
Gallagher TH, Lucas MH. J Clin Outcomes Manage. 2005;12:253-259.
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